As we’ve already noted on our blog, Infor SyteLine is a valuable tool for manufacturers and distributors. Not only does Infor SyteLine help you manage every aspect of the manufacturing and distribution process, but it also has the capability to manage your customer relationships and company sales.
The customer relationship management (CRM) feature within Infor SyteLine allows companies to manage the entire sales process, from customer lead origination and sales opportunity tracking through converting prospects to customers and placing the order.
The CRM features within Infor SyteLine provide an integrated solution between the front and back offices. The solution delivers productivity gains by streamlining sales and customer service processes, decreasing the cost of sales and cost to serve, and ultimately increasing revenue.
Take a look at some of the following benefits of Infor SyteLine’s CRM feature:
- Convert prospects to customers
- Create and manage sales teams for customers, prospects, and opportunities
- Maintain basic information about your sales contacts
- Create sales forecasts and add opportunities to forecasts
- Track all elements of a sales or marketing campaign
- Assist prospects and customers from initial interest to order placement
Start improving your customer relationships and sales numbers today! Contact us to learn more about Infor SyteLine and how it could benefit your business.