For many companies, reaching true business success involves meeting a set of predetermined measures set forth at the creation of the business, such as reaching a certain profit margin, serving a particular number of customers, or obtaining high customer satisfaction goals. Whatever your company’s definition of success, we could all agree that there are many ways to get there. If your business is trying (and failing) to meet certain goals, you may be missing one of the three aspects of business success.
Take a look and see if your business is missing any of these important aspects:
1. Utilize new technology. Whether it be mobile devices, apps, or the Cloud, today’s most successful businesses are taking advantage of the technology available to be more accessible to both their customers and their data. Even if your business is not fit for the Cloud or you are not ready for a fully-Cloud business system, you can still utilize the technology to connect to your data when you are away from the office. Mobile and Cloud technology have changed the business landscape, as new technology will continue to do in the future. Make sure you are using it.
2. Use metrics to track your progress on meeting specific business goals. Every business has goals, but those goals will only help you if you are tracking your progress towards meeting them. If your company prides itself on fast order or service completion times, monitoring the time it takes to complete each job or fulfill each order would be wise. You can set metrics for a variety of business objectives and goals so you can track your progress and adjust your course as needed. Remember, metrics get results.
3. Automate as many processes as possible. We say it a lot, but it is worth repeating: automation is the key to business success. If your company is relying on manual processes, you are wasting both time and money. Inefficiencies can hinder your business success and cause delays in order fulfillment and customer response time. By automating manual processes through the implementation of software and automation tools (such as barcoding), you can reduce time-wasting activities and focus your attention on more important tasks.
Emerald TC has been helping businesses reach their definition of success for many years. By pairing you with the technology you need to accomplish your business goals, we are partnering with your vision and cheering you on in the race. Contact us today to learn how we can help you make your business more successful.