The Acumatica summit has now concluded, but the event gave attendees much food for thought. After the company’s successful rollout of 2018 R2 in the fall of 2018, many wondered how the company could top that product launch. Acumatica surpassed expectations with the release of Acumatica 2019 R1 on day 2 of the Acumatica Summit.
Discussions at the Summit included unveiling the company’s product roadmap and reviewing their commitment to using customer feedback to guide product development. It is this feedback loop, perhaps unique to Acumatica, that led to the updates which resulted in 2019 R1.
Other fascinating developments from the company include Acumatica Alexa for Business, a voice-activated module that works with natural language inputs to streamline retrieving information from Acumatica, advances in machine learning and artificial intelligence, and the Acumatica Cloud ERP Connector for Microsoft Flow.
New Cloud ERP in Acumatica 2019 R1
The new Acumatica 2019 R1 offers plenty to delight current and potential users of the trusted software. The new release includes many advances in the areas of order management and inventory, financials, project accounting, and CRM. Usability has also been improved. New, industry-specific features were also announced for Manufacturing, Construction, and Field Service Editions.
At the Summit, Acumatica Chief Product Officer Ali Jani showcased several features of R1 including:
- Improvements to the side panel
- Personalizing your website or instance based on color to more clearly identify branch offices
- Multi-factor authentication
Of particular note is the new multi-factor authentication. This is especially important for cybersecurity. Multi-factor authentication uses multiple data inputs to authenticate the user. Only after two more pieces of authentication data are produced and verified is the user allowed into the system.
What types of data are utilized in multi-factor authentication? Data may be possession (something only the user has, such as a cellphone to receive a text authentication code), knowledge (something only you know, such as a password), or inherence (something unique to the user).
Multi-current capabilities and rate consistency in Project Accounting and Field Service have also been added to the growing list of features found in Acumatica R1 2019.
Mobile Users Get a New Design, Desktop Users Get Color Codes
Another outstanding advance is in the usability of the new mobile design. The new design makes it much easier to navigate the screens on mobile devices. A new color system in the desktop version enables users to set different colors for branches, locations, field offices, or any system that makes sense for their business. The company renewed its commitment to functionality, usability, and easy implementation of both the core Acumatica product and modules.
Acumatica Values Customer Feedback
Acumatica has always been a company dedicated to pleasing its customers. It relies upon customer feedback to make improvements to its products. The company has many feedback channels that collect information on how their products are used, field requests for updates and changes, and more. They visit customers at their workplaces to see Acumatica in action.
It’s important to recognize how unique this is in the world of software. Many companies pay lip service to customer feedback, but Acumatica actively sends agents out to its customers’ offices to see their software in action. It’s one of the big reasons why Acumatica’s ERP platform is so user-friendly and why its interfaces are intuitive. By watching, listening, and speaking to customers at their workplaces using Acumatica, they can see firsthand what customers like and use about their product, and what they don’t. Each iteration of Acumatica becomes better and better thanks to this feedback loop.
It’s incredible how far products such as Acumatica have come over the years, and with each launch, we see more significant developments that enhance business productivity. As the year progresses, it will be exciting to watch where Acumatica is going with R1 and subsequent R2 releases.
Emerald TC provides software and consulting for small to mid-sized companies. We can help you choose the right ERP system for your needs and offer Acumatica and other software packages for every type and size manufacturing company. Contact us or call 678-456-6919 for more information.