Integrating ERP like Acumatica or Sage 100cloud with shipping offers automated inventory cycle count, shipping, and payment processing. With a powerful ERP system, you can track, manage, and monitor every step of the order process from the initial sale right to receipt by the customer.
Taking the Guesswork Out of Shipping and Fulfillment
If you’re still using older systems and spreadsheets to track your orders and inventory, you know that there’s always a gap between when the order comes in and when you can safely tell the customer, “It’s on its way.”
Older, stand-alone systems cannot share data without someone keying information from one system into another. That takes too much time, so many companies skip that step and rely on manually checking orders when questions arise.
Think of the level of service this provides. Is this what you want for your customers? Your competitors probably offer self-service portals that enable customers to look up their orders and track them via the shipping carrier. All of this is the norm today rather than the exception. If you don’t offer a similar service on your website, or at least the ability to quickly answer a customer’s question about their order status when they call you, you’re lagging behind your competitors and running the risk of losing business to them.
Guesswork doesn’t deserve a place in the order fulfillment process. Starship, automated Acumatica or Sage 100cloud shipping provides you with instant access to real-time information on your orders, inventory, and shipping.
With Starship and your ERP system, you can:
- Eliminate manual data entry: Are you currently typing order information into your shipping carrier’s system? Starship automatically enters that information into the system of your choice, removing a time-consuming step from the shipping process that can lead to mistakes and delays.
- Rate ship and ship from multiple carriers: Companies using multiple carriers can enter information and compare rates and times across various carriers. You can then choose the one that best fits the order rather than use the first carrier that comes to mind.
- Streamline international shipments: International shipments can be challenging to set up with customer forms and multiple documents needed. Starship provides the right documents for you so that you can set them up when you set up the order. It makes it easier to send shipments worldwide.
- Customize labels, emails, and more: Why should you send alerts from your carrier to your customers? Instead, customize shipping labels and emails with your company information to further strengthen and enhance your brand and brand recognition.
Customers vote with their wallets. If you aren’t providing them with the information, services, and products they need, they will take their business elsewhere. Remain competitive by updating your shipping systems using Sage 100cloud shipping.
For a free consultation, call Emerald TC. Emerald TC is an Atlanta-based consulting organization that offers Acumatica, Sage 100cloud, and other solutions to help small and mid-sized businesses improve their productivity and efficiency. Please contact us or call 678.456.6919.