Are you having problems with Paperless Office? Typically, this manifests in one of the following ways:
- Sage 100 PDF Converter prompts for a path to create the PDF
- Sage 100 opens an “Output File Name” window and suggests a file name of “Crystal Reports – <name of report>.pdf” when printing to Paperless PDF
- Sage 100 prompts for “File name” when printing to Paperless Office
- Sage 100 Paperless Office displays a “Save As” window to create PDFs
- Sage 100 Paperless Office (Sage 100 PDF Converter) stops responding when trying to create PDF
- No response when printing to Paperless Office (Journals & Registers, Forms, Reports)
- Receive message “PDF document was not created successfully”
- Receive “Printer not activated -30” error message when printing to Paperless Office or creating PDFs via Paperless Office
Use this short video as a guide to uninstall and reinstall the Paperless Office drivers in Sage 100. In most cases. performing these steps will 100% solve your Paperless Office errors.